FAQs
Frequently Asked Questions
1. Is Rani Aura jewellery anti-tarnish?
Our jewellery is crafted with premium-quality materials and a protective finish. With proper care and storage, it maintains its beauty for a long time.
2. Is the jewellery suitable for sensitive skin?
Our jewellery is designed for comfortable wear. However, if you have highly sensitive skin or known metal allergies, we recommend checking the product details before purchasing.
3. How should I care for my jewellery?
Store your jewellery in a dry place, avoid contact with water, perfumes, lotions, and harsh chemicals, and wipe it with a soft cloth after each use to keep it looking beautiful.
4. How long does shipping take?
Orders are usually processed within 1–2 business days. Delivery typically takes 3–7 business days, depending on your location.
5. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery is available for selected locations. Availability will be shown during checkout.
6. What is your return policy?
Returns are accepted only for damaged, defective, or incorrect products reported within 48 hours of delivery. Please refer to our Return & Refund Policy for complete details.
7. Can I track my order?
Yes. Once your order is shipped, you'll receive a tracking link via email or SMS. You can also use the Track Your Order page on our website.
8. Is the jewellery suitable for weddings and festive occasions?
Absolutely! Our collections are designed for weddings, engagements, parties, festivals, and special occasions, helping you create a luxurious and elegant look.
9. Is the jewellery gift-ready?
Yes! Every Rani Aura order is packed in premium packaging, making it perfect for gifting your loved ones.
10. How can I contact Rani Aura?
You can reach our customer support via email or through our Contact Us page. We're happy to assist you with any questions about your order or our products.
⭐ My Recommendation
For a luxury jewellery store like Rani Aura, keep 8–10 FAQs only. They improve customer trust without overwhelming visitors.
The best order is:
- Shipping
- COD
- Order Tracking
- Returns
- Anti-Tarnish
- Jewellery Care
- Skin Safety
- Wedding Use
- Gift Packaging
- Contact Us
